Contact Us
Last updated: September 3, 2025
We're here to help and answer any question you might have. We look forward to hearing from you. Please find the most relevant contact method for your inquiry below.
General Support & Account Assistance
For questions about using MedAI, your account, billing, or any technical issues, our support team is ready to assist you. For the fastest response, please reach out to us via email. We aim to respond to all support inquiries within 24-48 business hours.
- Support Email: getintouch@diagmbbs.com
Feedback & Suggestions
We are constantly working to improve the MedAI platform and value your feedback immensely. If you have any suggestions for new features, improvements, or ideas on how we can better serve the medical community, please let us know.
- Feedback Email: getintouch@diagmbbs.com
Business & Partnership Inquiries
For all business-related inquiries, including institutional plans for universities, hospitals, media requests, or potential partnerships, please contact our business development team.
- Business Email: getintouch@diagmbbs.com